Service
Professional 24/7
Gas Analysis Service and Support.
At FLO2R, we offer professional service on gas analysis, ensuring high reliability and stable production.
Our service agreements are tailored to your needs and include preventive maintenance, ongoing optimization and fast support. With 24/7 on-call service, our specialists are always ready to help. We have a professional service workshop with highly trained staff who ensure quick repairs, efficient on-site and remote support, as well as a dedicated spare parts warehouse that minimizes downtime and ensures quick response.
Service Agreements
Our service agreements ensure preventive maintenance and quick support, tailored to your needs. With the option of 24/7 on-call duty, our specialists are always ready to minimize downtime.
Preventive & Corrective Maintenance (EN 14181)
Reduces breakdowns, extends equipment life, increases safety, lowers costs and ensures stable operation at planned operations.
Our experienced service coordinator is ready to book your next preventive service visit.
24/7 Emergency Service
With our 24/7 on-call service, you can always get emergency help from experienced specialists. We respond quickly, minimize downtime and ensure that production runs smoothly around the clock.
Calibration & Compliance (Workshop)
We offer repair, calibration and testing of your analytical instruments based on the highest expertise and a trust-based dialogue.
Installation & Commissioning
We are specialists in the installation and commissioning of gas analysis solutions – both locally and globally. With solid experience, high quality and efficient project management, we ensure reliable deliveries worldwide.
Remote Support & Diagnostics
Our remote support and diagnosis provide quick troubleshooting and remote guidance. If 24/7 is included, our specialists are ready 24 hours a day to ensure that downtime is minimized and production runs stable.
Training
Sharpen your equipment. We tailor courses to match your needs and ambitions and give your team greater knowledge, security and efficiency in everyday life.
Spare Parts & Logistics
We have all common spare parts and wear parts ready in stock for quick deliveries. At the same time, we prepare proposals for strategic spare parts that you should have in your own stock so that production can run safely and without unnecessary stops.
We're here when you need us – with service that makes a difference..
No, our service organization is located both in Jutland and on Zealand. This enables us to cover the market more efficiently and with a shorter response time.
“Of course, it depends on what is wrong with the appliance. On average, we have a repair time of about 14 days.
“Our normal opening hours are 8–16. For customers with a 24/7 service agreement, it is always open.
It is possible to operate a plant without a 24/7 service agreement. The crucial thing is that you do not exceed the 10 annual days when there must be no environmental reporting to the authorities. Since all emission analysis equipment must undergo periodic service and validation checks, there are only a few days left to deal with any errors that may result in a lack of reporting. Therefore, most customers with regulatory requirements for environmental reporting choose to have a 24/7 service agreement with FLO2R so that the uptime of the equipment can be ensured.